Tuesday, February 5, 2013

Real Vacations ~ Now Jade Riviera Cancun!

I believe one of the most important aspects of our business is client feedback.  We love when clients return from a getaway and contact us to fill us in on how their travels went.  It's so rewarding to find out the experience was everything they were hoping it would be!  The best is when it's even more!  That's what truly makes us happy!  We love to hear your thoughts!  Even in the unfortunate event everything wasn't as you hoped or expected it would be.  As much as we hate hearing that, we want to.  We'll investigate to see if there is something that can be done to make it right.  Regardless of how big or how small the issue may have been, your happiness and satisfaction is our main concern!

We received the following feedback from one of our most esteemed clients!  You may recognize her beautiful smile if you've attended any of the fun and informative Wedding Fairs put on by Twin City Bridal Association.  As Director of Operations, Kim is always there to lend a hand and make sure the day runs smoothly.  No easy task!  We knew that all of that hard work deserved a wonderful vacation experience!  We're thrilled to say that's what she received during her recent stay at NOW Jade Riviera Cancun!
"I just had to tell you how much we enjoyed our vacation at the NOW Jade Riviera Cancun! I would recommend this property to anyone looking for a relaxing vacation. The NOW Jade is a beautiful property and the staff is all about service and making you feel right at home. We had a Preferred Ocean View room that was large and beautifully appointed. We loved spending time out on our balcony in the Jacuzzi tub while watching the waves! The food was great with tons of variety. We also loved that there were 2 pools at this hotel - one for everyone with lots of activities and another for adults only where it was always quiet and relaxing. It was great to have to have the option of relaxing all day or taking part in daily planned activities that they offered as well as nightly shows and theme nights. The beach was a bit rocky in places but it did not bother us. The sand there was like sugar...so soft! We would definitely go back to this area and this hotel. Since it's not near a bunch of other properties, you just have that feeling of being in the middle of the ocean amid palm trees and sand instead of rows of hotels and beach peddlers. We definitely enjoyed it and look forward to going back some day.
A big THANK YOU to Afton for her great recommendations! We felt we could not go wrong with the choices she gave us based on her knowledge of the area. Can't wait to plan our next vacation!"       Kim and Shashi 
She was even kind enough to share with us a couple of their favorite photos from their experience!

Kim and Shashi ~ you are adorable and we're SO happy you enjoyed your getaway!  Thanks so much for sharing your experience with all of us!  We look forward to being a part of many more great, well-deserved and memory-filled vacations!!  

For more info and photos of Now Jade Riviera Cancun, check out this previous blog post and our facebook album.  And most importantly, don't forget to share your vacation experience with us!

Until next time...

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