I believe one of the most important aspects of our business is client feedback. We love when clients return from a getaway and contact us to fill us in on how their travels went. It's so rewarding to find out the experience was everything they were hoping it would be! The best is when it's even more! That's what truly makes us happy! We love to hear your thoughts! Even in the unfortunate event everything wasn't as you hoped or expected it would be. As much as we hate hearing that, we want to. We'll investigate to see if there is something that can be done to make it right. Regardless of how big or how small the issue may have been, your happiness and satisfaction is our main concern!
We received the following feedback from one of our most esteemed clients! You may recognize her beautiful smile if you've attended any of the fun and informative Wedding Fairs put on by Twin City Bridal Association. As Director of Operations, Kim is always there to lend a hand and make sure the day runs smoothly. No easy task! We knew that all of that hard work deserved a wonderful vacation experience! We're thrilled to say that's what she received during her recent stay at NOW Jade Riviera Cancun!
"I just had to tell you how much we enjoyed our vacation at the NOW Jade
Riviera Cancun! I would recommend this property to anyone looking for a
relaxing vacation. The NOW Jade is a beautiful property and the staff is
all about service and making you feel right at home. We had a Preferred
Ocean View room that was large and beautifully appointed. We loved spending
time out on our balcony in the Jacuzzi tub while watching the waves! The
food was great with tons of variety. We also loved that there were 2 pools
at this hotel - one for everyone with lots of activities and another for
adults only where it was always quiet and relaxing. It was great to have to
have the option of relaxing all day or taking part in daily planned
activities that they offered as well as nightly shows and theme nights. The
beach was a bit rocky in places but it did not bother us. The sand there
was like sugar...so soft! We would definitely go back to this area and this
hotel. Since it's not near a bunch of other properties, you just have that
feeling of being in the middle of the ocean amid palm trees and sand instead
of rows of hotels and beach peddlers. We definitely enjoyed it and look
forward to going back some day.
A big THANK YOU to Afton for her great recommendations! We felt we could
not go wrong with the choices she gave us based on her knowledge of the
area. Can't wait to plan our next vacation!" Kim and Shashi
She was even kind enough to share with us a couple of their favorite photos from their experience!
Kim and Shashi ~ you are adorable and we're SO happy you enjoyed your getaway! Thanks so much for sharing your experience with all of us! We look forward to being a part of many more great, well-deserved and memory-filled vacations!!
For more info and photos of Now Jade Riviera Cancun, check out this previous blog post and our facebook album. And most importantly, don't forget to share your vacation experience with us!
With the winter travel season right around the corner, I'm becoming more amazed, (not to mention more frustrated) with how fast things are booking up for the 2013 winter/spring travel season. March is getting really picked over and it pains me to see families either spending 2 days of their vacation in airports or on airplanes, as they're forced to take single and double connections, or even worse, forced to stay home. I'm always on the lookout for great bonus deals for our clients and one of the resort chains that always comes to mind is Now Resorts and Spas.
Now Resorts and Spas offer guests something more than just a trip to Mexico. They offer a vacation experience. They want you to leave all of your stress, your worries and whatever else you're carrying on your shoulders behind, live in the NOW ~ and bask in the concept of their Unlimited-Luxury®. Unlimited-Luxury® means wristbands are never required, mini bars are refreshed daily, 24 hour room and concierge service at no additional charge, restaurants require no reservations and bars serve unlimited premium brand beverages. Not to mention great daytime activities, live, professional entertainment at night, supervised kids clubs, teen activities and the list goes on and on. Best part of all? They're in some of the most beautiful and easy to get to locations which puts them at the top of my list! Here's a couple of my favs...
Now Jade Riviera Cancun ~ Just a few minutes from the quaint fishing town of Puerto Morelos, and about 12 miles from the Cancun international airport, this is a perfect location. Great resort for the young at heart. The Now Jade Riviera Cancun guest is more interested in experiences than material things. They like places that are different and stand out at every level. 550 tastefully decorated suites, private white-sand beach, and excursions to the 2nd largest barrier reef. There's nothing to disappoint!
Now Larimar Punta Cana ~ Vibrant and contempory, Now Larimar is perfect for singles, couples, families or groups! You can sit back and relax on 700 yards of picturesque white sandy beach or enjoy endless entertainment and activities. The decision is yours!
Now Amber Puerto Vallarta ~ Just 15 minutes from the Puerto Vallarta airport Now Amber is located by the famous "El Malecon" boardwalk and great shopping and nightlife. Golden sand beaches, 8 dining options, 4 bars and luxurious decor this resort is pleasing to every sense! With theme parties, Movies under the stars and 7 golf courses nearby, there's never a dull moment for any member of the family!
For those who want a bit more pampering Now Resorts and Spas offers Preferred Club rooms. With lots of added amenities they may be the perfect fit for you! Here's what you get:
Personalized check-in and check-out with concierge service
Preferred status and amenities
Exterior Jacuzzi
Private Preferred Club Lounge
Two private, Preferred Club pools each with Jacuzzi
Upgraded bath amenities
Bathrooms with double sinks
Pillow menu
Complimentary computer access in Preferred Club Lounge
Upgraded mini-bar and room service menu
Daily continental breakfast service in the lounge
Pool concierge & bar service
Afternoon hot and cold hors d’oeuvres; exquisite desserts & fine liquors in the lounge
Complimentary newspaper in room every day upon request
Complimentary wireless internet access
Saving the best for last...we all like more bang for our buck, right? Now Resorts is currently offering the following promotions. Of course, there is always the small print that explains the terms and conditions for each promo. Looking them over briefly, the restrictions are few and I know they'll bring so much more to your vacation experience if you qualify. Truly something for everyone and any of our 'Escape Artists' would be happy to make sure you are meeting the rules of the restrictions to ensure you can take advantage of your favorite promo! All you gotta do is ask!
Golf at Now Jade and Now Sapphire
Guests at both of these resorts are offered complimentary greens fees at Grand Coral Riviera Maya.
A course designed by PGA champion and golf course designer, Nick Price, the Grand Coral Riviera Maya boasts a magnificent 18-hole, 7,043 yard golf course where golf pros and amateurs alike can enjoy a round of golf just steps away from the breathtaking Caribbean Sea. One round of golf per person, per day.
Golf at Now Amber
Guests staying at Now Amber Puerto Vallarta through June 30, 2013 can enjoy one round of complimentary greens fees at the two 18-hole championship courses at Vista Vallarta Club de Golf and the neighboring course at Marina Vallarta Golf Club!
Vista Vallarta Club de Golf is located on the property's highest elevation, golfers will enjoy breathtaking views of Puerto Vallarta, the Marina and the Banderas Bay as well, the perfect setting for this world class course designed by the world's greatest player, Jack Nicklaus.
Marina Vallarta Golf Club is built on the property's lower west end. Tom Weiskopf has done a masterful job of blending elevations and natural features into an incredibly playable experience. One round of golf per person, per day.
Girlfriend Getaways
Enjoy an Unlimited-Luxury® getaway with your girlfriends at any Now Resort & Spa. In addition to an Unlimited-Luxury® getaway, you and your girlfriends will be pampered as you should be! Package cost is $62.50 per person, per stay. Girlfriends who select this package will receive the following as a part of this package: manicure and pedicure sessions (up to three girls may receive these treatments at the same time), champagne and strawberries in room upon arrival, complimentary room service one morning offering Mimosas, fruit plate, and pastries, a complimentary group photo (each girl will receive one printed photo), daily yoga session (only available at Mexico properties), access to wet areas of the spa and 10% off additional spa treatments. Doesn't that sound like something us gals could use? Anyone in need of another girlfriend - I'm available and I'm fun!
Groups
There are groups for every reason and Now Resorts has some great group benefits for you! Book five rooms, receive the sixth room free!
Plus, your group will receive a private check-in, 1 complimentary VIP room upgrade for every 10 nights paid and $200 in resort coupons per room!
And don't forget about Romance Travel! Destination Weddings Groups and Honeymoons are a speciality at Midwest Travel Service and Now Resorts and Spas do them perfectly! We'll work with you to find out what your dreams are and make sure they become reality so you'll have memories that will last a lifetime! That's what makes us happy!
What a busy weekend we had at Midwest Travel Service! As you know, The Wedding Fair was this past Sunday which always makes time fly. They'll be lots more to come on that topic later in the week when I post a photo-blog about the latest dress, floral and decor trends featured at the event. As always, it was great to connect with so many engaged ladies about their destination wedding and honeymoon plans!
Today I wanted to feature a really great family-friendly resort to kick of our 'Resort Spotlight' blog posts. Now Jade is an all-inclusive property located in Puerto Morelos, a quaint fishing town in the Riviera Maya. I love this location because it gets you out of Cancun but is still only about 20-25 minutes from the international airport. Here's a little map to show you exactly where it's located:
Now Jade is part of the Am Resorts brand which means that guests receive a lot(!) of fabulous all-inclusive amenities "without a wristband, and without an exception." Here's a list of the inclusions:
Breakfast, lunch, dinner and snacks
Bottomless fruit juices and soft drinks
Top-shelf spirits and premium beer, whenever you like
Hip, cozy suites with the latest gadgets, including flat screen TVs
In-suite mini bar refreshed daily with soft drinks, bottled water and beer
Gilchrist & Soames bath amenities
Plush bathrobes and slippers
24-hour room service
Pool and beach wait service
Reservation-free gourmet restaurants
Bars and lounges
Endless daytime activities: deep sea diving*, golf*, kayaking, snorkeling, tennis, windsurfing* and more
Nightly theme parties & live entertainment
Explorer's Kids Club with supervised activities
All taxes and gratuities
* Available for an additional fee
Welcome to Now Jade. Here's the view as you step out of the main lobby doors.
An exterior view of the four-story buildings. All suites have wonderful pool, garden or ocean views.
I personally love the size of this resort. There are 550 suites, eight restaurants (including six which have gourmet a la carte menus) and six bars and lounges. 550 suites may seem too big or like it would get crowded during the busiest times, but the layout of the property makes for a very comfortable experience. You don't need to take a shuttle from one end of the resort to the other, but you are still offered plenty of variety and places to explore. Here's a link to view detailed info on all of the delicious dining options. My personal fav? Cin Cin, the adults-only eatery which features Mediterranean cuisine and a rich and luxurious atmosphere:
Whether you're a pool-lover or more a fan of the ocean, Now Jade offers it all... A sun-drenched private beach overlooking the Caribbean water, comfortable lounging options- check out the ample amount of beach palapas below!, three swimming pools (one for all, one for adults-only and one shallow pool for the kids-only too!) and of course, a swim-up bar. Here's a snapshot of all the options:
LOTS of space on the beach
Shallow pool for the kids
Grab a drink at the swim-up bar
I can't say enough about the comfortable accommodations at Now Jade. All rooms include a king bed or two double beds, a private balcony/terrace, a very roomy marble bathroom with double sinks and a dressing area, a jacuzzi for two and separate shower, alarm clock with iPod docking station, air conditioning, safety deposit box, in-room mini bar, flat screen with cable t.v. (by the way, many rooms have two tv's- one in the bedroom and one in the living area), a coffee maker, work desk, direct-dial phone, etc. Family suites are of course available as well if you need to house a larger clan.
My favorite part about these beds? The soft sheets! :)
Plush robes and slippers in every room
Here's the separate living area with a couch, desk, tv, entrance to the patio, etc. Notice the great welcome gift on the table: fresh fruit and a bottle of champagne!
Peek into the bathroom and closet area - So much storage space for a larger family here!
Our particular room was located in the Preferred Club section, which means it came with additional amenities you can read about here. This was definitely a nice add-on but truthfully, you would have a fabulous time at this resort regardless of whether this was in the budget or not. A couple Preferred Club aspects I enjoyed were our outdoor jacuzzi on the balcony and the complimentary internet access.
A morning view overlooking the pool and ocean from our balcony
In case you haven't guessed, I absolutely plan to return to Now Jade in the future! I really liked the balanced size of the resort, the all-inclusive amenities and comfortable rooms, the a la carte dining options (rather than serving exclusively buffet-style) and the great mix of beach lounging options + pool areas. The affordable and fair pricing of this resort is truly the icing on the cake! If you'd like to receive rates for a particular set of dates, email me anytime at christina@midwesttravelservice.com and I'd be happy to help!
So loyal MTS blog readers, what did you think of our very first 'Resort Spotlight' blog? Does it make you feel more familiarized with this particular property? I sure hope so! There are LOTS more to come...
